Shipping Policy

We proudly offer FREE worldwide shipping via! Please note that we require about 2 days on average to fulfill your order before dispatching it, since all items are handmade. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 10 business days. Please consider any holidays, natural disasters or pandemics may impact delivery times.

Tracking your order:

You will receive a confirmation email. It is highly recommended to verify you email address.To track your package you can visit our Tracking Page. 

Please allow 1 to 3 working days for the tracking information to show.

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. In case that the package is returned to us for any error on the address that you provided, you are responsible for the shipping fees. Please contact us immediately at polipoponline@gmail.com if you believe you have provided an incorrect shipping address.

Lost/Stolen Packages:

Polipop is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out us at polipoponline@gmail.com.

Returns:

Please refer to our Refund Policy for further information on how to make a return.