Refund Policy

Cancellation

You may cancel your order within 24 hours of placing it. Please allow 3-5 business days for the refund to post to your original form of payment.

Returns

We have a 1 day return policy, which means you have 1 day after receiving your item to request a return.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.Unfortunately, we cannot accept returns on sale items or gift cards.

You can always contact us for any return question at polipoponline@gmail.com.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges

We only replace items if they are damaged or incorrect. If you receive a damaged or wrong product, please contact us immediately upon arrival of the product so that we can evaluate the issue and make it right. You can reach out to us here polipoponline@gmail.com.

Shipping

To return your product, you should email us at polipoponline@gmail.com.

You will be responsible for paying for your own shipping costs for returning your item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You might consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.